DE Benefits

The DE System reduces (statistical language model) SLM grammar development and maintenance costs compared to conventional techniques while increasing its routing accuracy and call-completion rates.

Grammar development time and costs are reduced by: (a) significantly smaller model training data requirement; (b) fully transparent and manipulable grammar lexicons; and (c) comprehensive automated tuning mechanism. Grammar routing accuracy and call-completion rates are increased by: (a) better processing of out-of-grammar utterances; (b) superior contextual interpretation of utterances; and (c) better handling of accented speakers.