DE Overview

The DE System is a grammar generation and NLU engine for developing natural language call-steering applications using a unique low-cost, data-driven training methodology and SLM grammar-based speech recognition engines. It is well suited for applications involving greater than 20-25 routing destinations and works as an add-on to large vocabulary 3rd party statistical language model (SLM) grammar speech engines. It significantly reduces the time, effort, and cost for developing natural language grammars while increasing their routing accuracy and call-completion rates. The DE System can also be utilized as an upgrade to natural language grammars developed with the KE system.